Abstract:
The purposes of this research were: (1) to investigate working conditions in accordance with good governance of Surat Thani Provincial Organization officials; and (2) to develop the process on good governance knowledge management of the officials working under Surat Thani Provincial Organization. The 2-stage research was conducted as follows.
The first stage was the stage of studying the working conditions of the officials under the Office of Surat Thani Provincial Organization. The results from working conditions in accordance to the codes of good governance revealed that the following codes of good governance were found to be in the middle level: rule of law, accountability, transparency, effectiveness and efficiency, and participation, respectively, whereas the responsibility was found to be in the low level. As a result, it could be concluded that the working conditions of the officials did not meet the codes of good government. The second stage was the stage of development and implementation of knowledge management. The results gathered from this stage by experimenting with 50 sample population consisting of officials working under the Office of Surat Thani Provincial Organization by employing the techniques of training workshop and knowledge management. The result from the knowledge management was specified into good governance characteristics of transparency, planning, responsibility, effectiveness and efficiency, problem solving, cooperation and coordination. The self-evaluation resulted in level 1, 2 and 3 which indicated the lowest to middle level, and had to be verified and developed to meet the satisfactory rubric of level 4 and 5. As a result, the following specified goals and working processes needed to be worked out cooperatively: the meeting for planning the implementation, the assurance of identical flow of work, equity of job responsibility, coordination of diversity in tasks, time devotion and readiness, making the most effective use of all facilities, and the most beneficial use of working time.