The dynamism of socializing in the light of the modern-day career workers in hospitality and tourism industry

การเปลี่ยนแปลงด้านการปฏิสัมพันธ์ทางสังคมท่ามกลางกระแสแห่งยุคสมัยใหม่ของผู้ประกอบอาชีพด้านอุตสาหกรรมบริการและการท่องเที่ยว

Name: Christopher Chukwumaijem Anyadubalu

keyword: Dynamism

; Socializing

; Modern-day

; Career Workers

; Hospitality industry

; Tourism industry

Abstract: Abstract : Obvious of the fact that professionals in hospitality and tourism industry need to model high level ability, qualification and disposition of receiving, treating, and serving guests, strangers or tourists in a friendly, warm, kind and generous way, the dynamism of socializing comes into being. It serves as the Socratic gadfly stinging all involved in the hospitality and tourism business to a state of wakefulness; reminding both the modern-day career workers and students of hospitality and tourism industry of the need to re-examine their perceptions of interpersonal orientation-the need to be sociable. Furthermore, the author elucidates his view using both the psychological dual notion of extrovert-introvert (social-unsocial) and Socratic philosophical conception of Philosopher-King. From the authorps psychological point of view, extroverts-active persons, easily susceptible to action, outgoing, easy to make friends, readily engage in social activities and adapt easily to social situations-are prime requisites for the profession of hospitality and tourism business. On the contrary, introverts-shy, reserved, withdrawn-fall short of the necessary capability, quality and disposition needed for a career in hospitality and tourism industry. From the philosophical perspective-just as Plato proposes a perfect society wherein philosophers ought to be kings and rulers/guardians, and kings ought to be philosophers-it is recommended that extroverts (friendly, outgoing, sociable persons) should be career workers in hospitality and tourism industry, and professionals in the industry should be extroverts in order to create a perfect hospitality and tourism industry. Hence, the remedy for introverts lies on the question of "how" of socializing as regards learning and acquiring social skills. This evokes the age-long dualism of "nature" versus "nurture". Are we born as social beings, or do we learn to become social beings? The author postulates a view of "both-and" which implies a combination of both nature and nurture. The understanding bears on the fact that things of nature are not always equally given, and nurture has been proved by the Behaviorist school of thought to heavily impact on human behaviors, with the result of making learning and acquisition of new behaviors very possible. Thus, it seems worth-saying that those people in the class of a combination of both nature and nurture will undoubtedly make the best of career in hospitality and tourism industry. Lastly, the write-up is buttressed with a survey of socializing designed to measure interpersonal orientation, the issue of liking people, in the undergraduate students of Dusit Thani College intending to work in hospitality and tourism industry. The participants in the survey were limited to only the students in the class of the teacher-investigator. Out of the target population size of 120 students, 114 respondents participated in the survey. The investigation reveals that an insignificant number of students (2 persons) reported "low level of liking people". On the average, majority of students experienced "moderate level of liking people" (87 persons), whereas some others (25 persons) perceived "high level of liking people."

วิทยาลัยดุสิตธานี ศูนย์วิทยบริการ.

Address: กรุงเทพมหานคร

Email: library@dtc.ac.th

Name: วิทยาลัยดุสิตธานี ศูนย์สารสนเทศศึกษา

Role: กองจัดการวารสารวิทยาลัยดุสิตธานี

Email : journal@dtc.ac.th

Created: 2012

Modified: 2012-06-08

Issued: 2012-06-08

บทความ/Article

application/pdf

BibliograpyCitation : วารสารวิทยาลัยดุสิตธานี ปีที่ 3 ฉบับที่ 2 (กรกฎาคม - ธันวาคม 2552) หน้า 59-72

eng

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