Abstract:
This research has the following objectives.
To study the overall and the marketing problems of the small retail shops in Noensa-Nga To find the way to develop the marketing of the small retail shops in Noensa-Nga by using the multiple marketing in 4 areas. There are 1) Product 2) Price 3) Promotion 4) Process
The way to study was to use the multiple research in quantity and quality research. The quantity research was used questionnaire. The sample were 378 owners of the small retail shops in Noensa-Nga
Reasons
1. The study of the general information of the consumer from the small retail shop in Noensa-nga, the majority is female, age under 20 years old, the educational background is high school or college, the major occupation is student. The members in family are 3-4 person. Majority is the consumer. They are single. Their income is lower than 5,000 baht.
2. The study of the small retail shops in Noensa-Nga by using the multiple marketing in 4 areas, there are Product, Price, Promotion and Process. The overall of Price appropriation is abundant and the problem the small retail shops in Noensa-Nga has found that. The promotion area, each point has middle level. And the seller always say thank you to customer level of opinion the minimum mean
3. The Guide Lines Develop of Small Retailer Marketing in Area Noensa-Nga the summary is following. 1) Product area, there is no standard of product brand and there is no policy of product guarantee and refund. 2) Price area, product price no decreased in special occasion and the buyer should have credit for buying goods. 3) Promotion area, seller no says thank you to customers every time after paying and the advertisement via radio make customers know the location of the shop. 4) Process area, no cleanliness in the shop. The research have found that all 4 areas are the guide lines develop of small retailer marketing in area Noensa-Nga.