Abstract:
This descriptive research aims to explain the relationship between quality
of work life and emotional exhaustion, depersonalization, and personal
accomplishment of professional nurses who work in regional hospitals under the
Ministry of Public Health. The research used a questionnaire to collect data from 278
professional nurses who were working in regional hospitals. The data analysis tools
were percentage, average, frequency distribution, standard deviation, and Pearsons
coefficient correlation.
The results revealed that most of the professional nurses experienced
burnout in personal accomplishment at a high level, emotional exhaustion was at a
moderate level, and professional nurses had a quality of work life at a high to
moderate level. The quality of work life provided opportunities to develop and use
personal ability at the highest level. Quality of work life had a negative relationship at
a moderate level with emotional exhaustion burnout at the level of significance
(r = 0.380, p-value = < 0.001). Quality of work life had a negative relationship at a
low level with burn out in personal accomplishment at the level of significance
(r = 0.239, p-value = < 0.001). Quality of work life had no relationship with burnout
in depersonalization of professional nurses who work in regional hospitals under the
Ministry of Public Health.
Suggestions: Nursing administrators should be aware of the risks according
to the survey and assessment of burnout and manifestations of burnout of the staff,
and cooperate to solve the problem in the first stage, such as rotating professional
nurses duties to work in less stressful jobs, allowing them to have a vacation, and
reducing the level of stress in the work place. This includes planning the right
manpower and preparing sufficient working tools, which are in good condition and
ready to operate.