Alisa Chuangaroon. Nursing supervisory development of after hours nurse supervisors, Nursing Division, National Cancer Institute, Department of Medical Services, Thailand, 2005. Master's Degree(Hospital Administration). Mahidol University. : Mahidol University, 2005.
Nursing supervisory development of after hours nurse supervisors, Nursing Division, National Cancer Institute, Department of Medical Services, Thailand, 2005
Abstract:
Nursing supervision by after hours nurse supervisors is one form of indirect
nursing care which supports and encourages nursing staff to understand nursing activities
and helps them to solve emerged problems.
In this quasi-experimental research, a one group pre-test post-test design was
aimed to improve nursing supervisory functions of extra-hour nurse supervisors. Relevant
academic principles such as management principles, nursing theories, supervisory
processes etc. were applied to develop a new model which was suitable and practical for
the Nursing Division, National Cancer Institute, Department of Medical Services,
Bangkok. This model was implemented for 4 months, from March 1, to June 30, 2005.
The comparison between pre and post implementation was done using descriptive
statistics, Wilcoxon signed rank test, and t-test at the level of α = 0.05.
Results revealed that after implementation of the new model, the rate of
completeness in preparing equipment and documents in daily shifts increased
(p < 0.001); the rate of completeness in the following nursing supervisory steps increased
(p < 0.001); the accuracy rate in each supervisory step increased (p < 0.001); the time spent
in supervision in the morning shift (08.00 a.m.- 04.00 p.m.) and evening shift (04.00
p.m.- 08.00 a.m.) increased (p = 0.013 and p < 0.001); the satisfaction of 3 groups of
providers increased (p < 0.001); the labor- force (man-minute) in supervision increased (p
< 0.001); and the supervisory expenses in the morning and evening shifts also increased
(p = 0.013 and p < 0.001).
It was concluded that the new model was highly efficient and appropriate for
The National Cancer Institute. The keys to success were the good and appropriate
techniques utilized in the model that led to providers’ acceptance, easy and practical
procedures and work instructions, good preparation, continuous improvement during
implementation, and effective monitoring and evaluation. It is recommended that this
model should be continued for at least 1 year with continuous monitoring and evaluation
to achieve higher efficiency. The research results should be further applied to develop,
improve and expand other units both in The National Cancer Institute and in other
Regional Cancer Centers.