Abstract:
The purpose of this research was to study the experience of nurses in caring dying patients' relatives in the emergency room from nurses' point of view, using qualitative method. The data collection was made through theoretical sampling in a focus group and by conducting individual in-depth interviews with twelve participants. The process of analysis was done by coding, categorization and then conclusions.The findings of the research were : The experience of nurses in caring a dying patients' relatives in the emergency room could be explained in three different ways: first, caring of the dying patients' relatives which comprised two steps, preparing and taking care of the dying patients' relatives; second, taking care of the bodies of the dying patients which comprised two steps, preparing and co-operating with the dying patients' relatives; third, knowledge development of nurses in caring dying patients' relatives by the way of realizing the importance of caring a dying patients' relatives, their competencies in caring dying patients' relatives and developing the method of caring dying patients' relatives in the emergency room.The above mentioned findings can be used as the bases for developing the standard of nursing practice, nursing education, nursing research and for the administrators to allocate all the probable resources to support the process of caring dying patients' relatives in the emergency room as well.