Abstract:
The thesis aim at studying the structure of inquiry discourse between the inquisitor and the injured person. And study to the inquisitor's strategy. The data used is based on the complaint 50 cases. Based on the data found, the structure's inquiry discourse compose of the explicit components; 1) the entry into the conversation, 2) body the conversation, and 3) the exit from the conversation. The entry into the conversation composed of two parts; 1) greeting and 2) inquire for objective. Body the conversation in case of the inquisitor receive the complaint compose of 3 parts; 1) inquire for description the event and offender, 2) inquire for background of the injured person, and 3) inquire for details. But in case of the inquisitor decline the complaint compose of 2 parts; 1) inquire for description the event and 2) offender include inquire for background of the injured person. The exit from the conversation appear 2 cases. First, case of the inquisitor receive the complaint have 3 parts. Starting from confirm the complaint. Later, succeed the complaint and finish to farewell. The exit form the conversation in case of the inquisitor decline the complaint compose of 2 parts to suggestion and farewell. In study of strategy, found 2 parts; 1) inquiry strategy and 2) supporting strategy. Inquisitor used inquiry strategy to inquire data and facts. Inquiry strategy included 2 characters; 1) sentence forms and 2) ask strategy. Sentence forms are composed of the affirmation and question. Ask strategy compose of 2 objectives; 1) use for asking the main point and 2) use for emphasis the answer of the injured person. Besides the inquisitor use the supporting strategy for helping to finish the conversation. This strategy have including 5 objectives; 1) use for informing the injured person, 2) checking accuracy of data, 3) following the inquisitor's order, 4) relaxing the injured person form the worry and 5) exposing the informal relationship.