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Shangze Lin. A study of the impact of employee loyalty on organizational performance based on improving organizational commitment. Master's Degree(Business Management). Rangsit University. Rangsit University Library. : Rangsit University, 2024.
A study of the impact of employee loyalty on organizational performance based on improving organizational commitment
以提高组织承诺为导向的员工忠诚度对组织绩效的影响研究
Name: Shangze Lin
LCSH:
Employee loyalty
LCSH:
Organizational behavior
Abstract:
This study explores the intrinsic mechanism by which organizational
commitment affects organizational performance. It introduces employee loyalty as a
mediating variable and perceived organizational support as a moderating variable to
construct a moderated mediating effect model. An empirical test was conducted using
hierarchical regression and other methods based on the survey data of 335
employees of Chinese companies. The results found that: 1) all three dimensions of
organizational commitment have a positive impact on employee loyalty, among which
affective commitment has the strongest effect; 2) employee loyalty partially mediates
the relationship between various dimensions of organizational commitment and
organizational performance; 3) sense of organizational support positively moderates
the relationship between organizational commitment and employee loyalty; and 4)
employee loyalty promotes organizational performance improvement by enhancing
employee performance and work engagement. This study expands research on the
relationship between organizational commitment, employee loyalty and organizational
performance. Additionally, it enriches the relevant theoretical connotation and
provides useful enlightenment for enterprises to enhance employee loyalty and
improve organizational performance.
Abstract:
本研究探讨了组织承诺影响组织绩效的内在机理，引入员工忠诚度作为中介
变量，组织支持感作为调节变量，构建了一个调节的中介效应模型。基于中国公
司335 名员工的调查数据，运用层级回归等方法进行了实证检验。结果发现:1)
组织承诺的三维度均正向影响员工忠诚度，其中情感承诺作用最强；2)员工忠诚
度部分中介了组织承诺各维度与组织绩效的关系；3)组织支持感正向调节组织承
诺与员工忠诚度的关系；4)员工忠诚度通过提升员工绩效表现和工作投入等，进
而促进组织绩效提升。本研究拓展了组织承诺、员工忠诚度与组织绩效的关系研
究，丰富了相关理论内涵，为企业提升员工忠诚度、改善组织绩效提供了有益启
示。
Rangsit University. Rangsit University Library
Address:
PATHUM THANI
Email:
rattanapornn@rsu.ac.th
Name: Guo Jianluan
Role:
Advisor
Created:
2024
Modified:
2568-08-07
Issued:
2025-08-07
วิทยานิพนธ์/Thesis
application/pdf
chi
DegreeName: Master of Business Administration
Level: Master's Degree
Descipline: Business Management
Grantor: Rangsit University
©copyrights มหาวิทยาลัยรังสิต
RightsAccess:
ใช้เวลา
0.138233 วินาที
Shangze Lin
| Title | Contributor | Type |
|---|---|---|
| A study of the impact of employee loyalty on organizational performance based on improving organizational commitment
มหาวิทยาลัยรังสิต Shangze Lin | Guo Jianluan | วิทยานิพนธ์/Thesis |
Guo Jianluan
| Title | Creator | Type and Date Create |
|---|---|---|
| Study of the transaction structure design of backdoor listing, taking company A as an example of backdooring company B
มหาวิทยาลัยรังสิต Guo Jianluan | Haolin Wang | วิทยานิพนธ์/Thesis |
| A study of the impact of employee loyalty on organizational performance based on improving organizational commitment
มหาวิทยาลัยรังสิต Guo Jianluan | Shangze Lin | วิทยานิพนธ์/Thesis |