Abstract:
The purpose of this study was to examine the demographic characteristics, the marketing mix (4Ps) factors and the social factors influencing decising making in undergoing breast surgery This research was quantitative research, using a questionnaire survey to collect data. The research sample was 372 purposively selected persons who had undergone breast surgery
The study found that gender influenced the decision making in undergoing breast surgery. The marketing mix (4Ps) factors affected the breast surgery decision at the highest level. The most influencing factor was marking promotion, followed by price, product and place. As for the social factors, the most effective was person influencing decision making, followed by social acceptance