Abstract:
This independent study aimed to study factors related to the decision to order food using a food delivery service application among the elderly in Pathum Thani province.
The sample group used in this study comprised 385 elderly people aged between 50 and 65 years old in Pathum Thani province who had used a food delivery service application. They were selected by using convenience sampling method. The instrument used to collect data was a questionnaire. The statistical methods used to analyze the data were descriptive statistics: frequency, percentage, mean, standard deviation, and inferential statistics: independent samples t-test, one-way ANOVA, and Pearsons correlation coefficient.
The results of the study revealed that personal factors consisting of gender, income, and number of family members affected the decision to order food through a food delivery service application. The marketing mix factor positively correlated with the decision to order food using a food delivery service application among the elderly. The marketing mix factors of product, price, distribution channels, and sales promotion, had a high degree of correlation with the decision to order food through a food delivery service application. The external stimuli factors positively correlated with the elderly consumers decision to order food using a food delivery service application.In particular, media perception and social influence had a high degree of correlation with their decision to order food through a food delivery service application.