Abstract:
The Eastern Economic Corridor (EEC) is experiencing growth in the number of tourists and investors, causing the number of health establishment businesses and service providers to increase continually. Therefore, care needs to be given to the quality of life (QOL) of service providers in health establishments. This cross-sectional survey study was aimed at assessing QOL among service providers in health establishments and related factors. The sample was 185 service providers in health establishments in the EEC. Data were collected by using self-administered questionnaire. Data analysis was performed by using descriptive statistics and inferential statistics. Statistical significance was set at less than 0.05. According to the findings, about 70 percent of the service providers in health establishments had overall QOL at a moderate level and a percentage mean score of 67.0. QOL in the happy family dimension had the highest percentage mean score, and the happy money dimension had the lowest percentage mean score. The factor related to overall QOL was perception of the Health Establishment Act of B.E. 2559 (A.D. 2016), social acceptance of occupation, family support, psychosocial work environment, and physical work environment (r = 0.46, 0.41, 0.39, 0.36 and 0.32, respectively). Single persons were found to have better overall QOL than married persons or people who live together (p < 0.05). The four predictors of overall QOL consisted of perception of the Health Establishment Act of B.E. 2559 (A.D. 2016), family support, psychosocial work environment, and single marital status ( β = 0.29, 0.18, 0.16 and 0.14, respectively), which accounted for 26 percent of the variance in the overall QOL. Executives in public health agencies are recommended to support perception of the Health Establishment Act of B.E. 2559 (A.D. 2016) among service providers in health establishments and advertise for society to perceive accurate data when working in the profession of service providers. Furthermore, service providers should recognize the importance of work environment, particularly in the psychosocial aspect, to create good work environments for good QOL among service providers in order to provide good services for customers