Abstract:
The objectives of this study were to survey tourism routes and contents existed in Patung Sub-district, Mae Chan District, Chiang Rai Province, to develop mobile application guiding the tourism routes in Patung Sub-district, and to evaluate the users satisfaction towards using mobile application guiding the tourism routes in Patung Sub-district. The study recruited 30 samples covering entrepreneurs, community leaders, and residents of Patung Sub-district. The needs analysis on content for the mobile application indicated that the mobile application should contain 7 tourism spots, as follows:(1) Akha Mudhouse Homestay, (2) Wat Muang Moon Boon Ruang Ki Ri, (3) Chantraram Temple, (4) Ban Lao Fu Shops/Products (Khun Sumalee), (5) Huai Kang Pla Waterfall Forest Park, (6) Ban Lorcha Hilltribe Museum, and (7) Patung Hot Spring. Moreover, the mobile application should contain 11 lists: (1) history/additional information, (2) working hours, (3) location, (4) contact telephone, (5) website, (6) service charges, (7) additional information, (8) pictures, (9) distance to the tourism spots, (10) distance among the tourism spots, and (11) three Languages provided (Thai, Chinese and English).
The results of the development of mobile application for self-traveling promotion of Patung Sub-district, Maechan District, Chiang Rai Province consisted of the following formats and contents; (1) the homepage is the page to select from threelanguages; Thai, English, and Chinese; (2) selecting tourist attractions in the application can be totally done within two methods: 1) to select from the map and 2) to select from the list; (3) presentation of tourist attraction information comprised the following 8 items; 1) history/ tourist attraction information, 2) business hours, 3) location, 4) telephone number, 5) website, 6) service rates, 7) additional information, and 8) illustration; (4) the link to calculate the distance of tourist attractions by mobile application was designed to link with Google Map for calculating the distance between the current location and the tourist attraction destination and for calculating the distance between the tourist attractions. Their satisfactionwiththe mobile application in overall was found at the high level (x̅ = 4.43, S.D. = 0.71).