The relationship between brand image, brand value and brand loyalty cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province
Abstract:
The objectives of the study were as follows. (1) Study component and opinion brand image, brand value and brand loyalty cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province. (2) Study brand image and brand value affect brand loyalty cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province. The study is quantitative research by using the questionnaire as an instrument to collect data. The sample group used in this study were 400 consumers who buy cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province. The study found the following. (1) Opinion brand image, brand value and brand loyalty cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province at a high level. (2) Brand image by reliability, safety and brand value by brand awareness, quality perception, and brand link affect brand loyalty cosmetics through brand influencers on social media of consumers in Phra Nakhon Si Ayutthaya Province statistically significant at 0.05 level.