Abstract:
This research aims to study Factors Affecting Decision Chinese to Hire a Contractor for Construction Project in Pattaya, Chonburi. The population used by the researcher in this study is Chinese companies/juristic persons, the operators of real estate projects in Pattaya, Chonburi. And the sample group are project owners, executives and those involved in decision-making for construction work in Pattaya, Chonburi by interview method. The researcher used the criteria to determine the sample size by interviewing until the information is saturated. The results showed that Marketing mix factor, Customer Relationship Management, Factors Customer Service, Factor Service provider organization characteristics, and language factors and different cultures all affects the decision of the Chinese in choosing to hire construction work in Pattaya, Chonburi.