Anthana Sankwan. Service unfairness and customer's behavioral consequences : an investigation of the differences between stayers and switchers. Master's Degree(Marketing Management). Thammasat University. Thammasat University Library. : Thammasat University, 2012.
| Title | Contributor | Type |
|---|---|---|
| Service unfairness and customer's behavioral consequences : an investigation of the differences between stayers and switchers
มหาวิทยาลัยธรรมศาสตร์ Anthana Sankwan | Pipop Udorn | วิทยานิพนธ์/Thesis |