Tadmala Dharmajiva. Attitudes of Thai employees towards using business English as a lingua franca in international companies in Bangkok. Master's Degree(Career English for International Communication). Thammasat University. Thammasat University Library. : Thammasat University, 2017.
Attitudes of Thai employees towards using business English as a lingua franca in international companies in Bangkok
Abstract:
The study aims to investigate the attitudes of Thai working employees towards using business English as a lingua franca (BELF) in international companies, as well as explore the difficulties they encountered while communicating in English in the workplace. The sample of the study was 53 Thai employees working in various positions, fields, and companies in Bangkok, Thailand. The main instrument of the study was a 5-point Likert scale questionnaire that was distributed to a sample of Thai employees working in international companies by convenience sampling. Generally, the results show that Thai employees in this study had positive attitudes towards using English for business purposes, and they were well aware of the importance of English in business world nowadays. Despite their positive attitudes, the respondents reported having major difficulties with BELF due to insufficient knowledge of business English. They also believed business English language curriculums should cover topics such as intercultural knowledge and technical terms in order to better prepare Thai learners/users for global business communication. The findings of the study can be beneficial for international companies in terms of providing appropriate staff support and training regarding BELF for more effective business interactions
Thammasat University. Thammasat University Library