Abstract:
This research had the objectives to 1) specify organizational structure, 2) specify human resource
management, 3) specify technology format used, 4) specify management format used in Pracharat schools which
enabled selling of school products. This qualitative research was conducted using Delphi technique from four
sample groups.
From the research, it was found that the format of organization structure, human resource management,
technology and management that would enable selling of Pracharat school products were as follows. The organizational
structure of a Pracharat school was a combination between functional organization and staff organization structures where
a school director, as the organizations chief executive, selected teachers to become a manager ofeach section from
volunteering, expertise in the products, and basic business knowledge. The section manager teachers would then select and
assign participating students into their section. Compensation for working team was distributed from the sales of the
products. The operation management included implementing the working system and know-hows passing from generation
to generation. The schools also organized knowledge sharing workshops from instructors with experiences and expertise in
particular area together with on-the-job training programs. The technologies used in production process were categorized
following five OTOP products. Most are not complex with a focus on safety. Product branding and design involved
programs including Microsoft Words, Microsoft PowerPoint, Adobe Photoshop. Customer database collecting and
searching were conducted by Microsoft Excel. Online information registration was also added using iCloud and Google
Form. Regarding product advertisement and Customer Relationship Management, the schools Facebook Fanpage, parent
and school networking Line groups were created. The advertising strategy also includes printed brochure and local radio
ad. The material sourcing management starts from growing or making important materials requiredfor the products in the
schools before extending to source from within the community. The schools also connected with other Pracharat schools in
the network for materials exchange. Regarding production and manpower planning, students from all school yearscould
apply to join with compensation as an incentive. For any big volume order, the schools would coordinate with the
community to assist in the production line. Regarding marketing and sales planning, the schools looked for many sales
channels as well as seeking for collaborations with other organizations. These included increasing sales channels using
online social media and organizing events together with Pracharat schools network in other regions. The schools has
conducted home accounting and product list (for accounting and inventory) records.