Abstract:
ABSTRACT
This research aimed to study: 1) the purchasing decision of baby bedding products in Bangkok metropolitan area, classified by personal factors; 2) the purchasing decision of baby bedding products in Bangkok metropolitan area, classified by purchasing behavior; 3) the marketing mix level affecting the purchasing decision of baby bedding products in Bangkok metropolitan area; and 4) the guideline for marketing mix development of baby bedding products in Bangkok metropolitan area. Mixed method research design was used in this study. Regarding quantitative research, the sample of 400 people in Bangkok metropolitan area who purchased baby bedding products, calculated by Cochran sample size, was derived by convenient sampling. The research instruments were a questionnaire constructed by the researcher with the content validity between 0.70-1.00. The reliability coefficients were 0.89 for marketing mix and 0.91 for purchasing decision. The statistics used were percentage, mean, standard deviation, t-test, analysis of variance, and multiple regression analysis. Regarding qualitative research, an interview form constructed by the researcher was used to collect data from 5 key informants selected by purposive sampling. The data were analyzed by content analysis.
The research results were as follows:
1. The purchasing decision of baby bedding products in Bangkok metropolitan area as classified by personal factors was significantly different at the level of .05 in age aspect, while other aspects were not different.
2. The purchasing decision of baby bedding products in Bangkok metropolitan area as classified by purchasing behavior was significantly different at the level of .05 in aspect of information source before purchasing. However, the other aspects were not different.
3. All 4 aspects of marketing mix affected the purchasing decision of baby bedding products with statistical significance at the level of .05. The aspects of product (X1) (b = 0.33), price (X2) (b = 0.21), place of distribution (X3) (b = 0.18), and promotion (X4) (b = 0.11) together predicted the purchasing decision of baby products at the percentage of 65. The multiple regression analysis equation was
Ŷtot = 0.58 + 0.33(X1) + 0.21(X2) + 0.18(X3) + 0.11(X4).
4. Guidelines for the marketing mix development of baby bedding products in Bangkok metropolitan area were:
1) Regarding product aspect, it should focus on safety in usage, selection of quality materials, and product quality testing and certification by relevant institutions and accepted standards under the consumer protection laws. According to product worthiness, the product should add usage variety. The design innovation and technology should be applied to add up value to the product and create product differences.
2) In terms of price, the enterprise should determine the reasonable price by clearly positioning the product, setting suitable quality and price for target customers, and determining various price levels.
3) As for distribution, online marketing channel should be studied and developed in response to change of digital world.
4) Regarding promotion, the guidelines to guarantee customer satisfaction should be considered, including after sales warranty suitable for product lifetime and return and replacement in case of damage and defective.