Abstract:
The objectives of this research were 1) to study the customers characteristics, marketing mix factors that affect buying seafood in fresh food market, Yala province, 2), to study the customers behaviors that affect buying seafood in fresh food market, Yala province, 3) to investigate the relationship between the marketing mix factors and behaviors of buying seafood in fresh food market, Yala province, and 4) to study the problems and suggestions of customers towards buying seafood in fresh food market, Yala province.
There were 400 samples participated in this study. Accidental sampling method was employed. Questionnaires were administered for data collection. Data analysis utilized frequency, percentage, mean ( ), standard deviation (S.D.), and Pearson Chi-Square.
The results revealed that most customers are females and their age is 31-40 years old. They are married and finished their bachelor degree. Their occupations are government officers and employees. The salary is around 15,000-20,000 Baht/month.
The marketing mix factors that affect buying seafood in fresh food market, Yala province involved products, prices, channels of distributions, marketing promotions, personnel, services process, and physical characteristics. The overall results are at a high level.
In the case of customers behaviors toward buying seafood in fresh food market, Yala province, fish is mostly preferred. The most influenced person is himself or herself.
The amount of buying seafood is between 500-1500 baht/time. The frequency of buying seafood is between 3-4 times per week. The period of time of buying seafood is 06.00 am - 10.00 am. The first concerned reason of buying seafood is the fresh food. The samples prefer to buy seafood at the nearest market and the person who buys seafood is housewife.
The analysis results of relationship between the marketing mix factors and customers behaviors towards buying seafood in fresh food market, Yala province found that there is a significant positive relationship between marketing mix factors regarding products, prices, channels of distribution, and marketing promotions, personnel, services process, and physical characteristics and behaviors towards buying seafood .001 level.
The problems and suggestions towards buying seafood in fresh food market, Yala province were that seafood is not flesh and adulterated, price is expensive and different, and market is dirty. In the case of customers behaviors, they should buy flesh and new seafood, food buying should be according to the season, they should know how to select and buy a good quality of seafood, and the cleanness of market should be improved.