Abstract:
The purposes of this research were to study guidelines for tourism management of Ayothaya Floating Market in Pranakorn Sri Ayuthaya province and study tourists satisfaction toward this attraction. The samples were 400 Thai people who traveled to the attraction. A questionnaire was used as a survey tool and data were analyzed statistically using the frequency, percentage, means and standard deviation. The test value t (t-test) was used in order to compare the services marketing mix opinions between male and female tourists. The paired-sample t test was used to compare the tourists satisfaction toward 3As framework for destination attributes between tourists expected and tourists perceived. The results were as follows; The majority of respondents were female with in the age range of 36 45 and 16-25 years old, holding Bachelor degree, working as a company employee, with average monthly income of 5,000-10,000 Baht, below 5,000 baht and above 25,000 Baht approximately. Respondents mainly had never been to the attraction and had main purpose to take a rest. The majority of respondents got the information from word of mouth and traveled on weekend by car. Friend and family were the people who influenced on the trip and spent 301-500 baht per trip. The majority of respondents had high opinions in all services marketing mix factors. When comparing the services marketing mix opinions by gender, there were significant differences in statistics at .05 levels in price, market promotion and physical evidence. The majority of respondents satisfied with all of destinations attributes in high level. When comparing the tourists satisfaction toward 3As framework for destination attributes between tourists expected and tourists perceived, there was no significant difference at .05 levels. The guidelines for tourism management of Ayothaya Floating Market should be the restoration and development of attraction. The continue supporting in tourism marketing and customer business services. Initiate public and private sectors and also local people to cooperate network for the conservation and development of tourism attractions.