Abstract:
The objectives of the experimental research were to (1) to develop a knowledge
management system for Academic Development Department, Siam Institute of Technology, and
(2) to investigate the users opinion on the developed system. The informants of study were 30
teachers in Siam Institute of Technology. The developed system and questionnaires were used to
collect the data. Arithmetic mean and standard deviation were employed to analyze the data.
It was found that the officers in the Academic Development Work gained both the tacit
and explicit knowledge from the old academic documents which had been analyzed and collected.
The developed knowledge management system was conducted using PHP language on Microsoft
Windows XP and My SQL database management system. The developed system consisted of
three parts: 1) the system master part: the system masters job was to take care of all structures of
the system, to assess knowledge management plans, to add or delete academic documents, to set
up the right to disseminate the data, and to exchange knowledge via blog and web board; 2) The
teacher part: The teachers job was to put the knowledge plans into the system; 3) the users parts:
users could study the academic documents, and express/exchange their opinions. The
investigation of the teachers opinions indicated that users rated all four aspects of the system at a
good level. The four aspects included the increase of working efficiency; communicate to
exchange ideas and knowledge, the response of the system, and the system manual and
installation.