Abstract:
This objective of this research was to predict customer decision making in living house buying , case study in Land & House Public Company Limited. Seven indicators which related to predict customer decision making were defined from Land & House Public Company Limiteds Customer Relation Management questionnaire. These indicator were customer saving money in the bank, location of house that they want to buy, GDP, customer budget, customer marriage status, house pricing, and customer salary. Three hundred seven teen visitors were simple random sampling from customer respository at 5% error in yamane formula. These samples were used to calculated two discrimination equation. The equations were accuracy test with one hundred and seventy five visitors cases. The result of hit percentage was 76% and miss percentage was 24%. For the reserved visitor equation, 29 visitor cases was used to validate the accuracy of the equation. The results of hit miss percentage were 65.5% and 34.5% respectively.