Abstract:
This study has two main objectives: (1) to study the cultural context of Tat sob wan Village, Chiang kham district, Phayao province and (2) to study the tourist satisfaction of the cultural tourism destination at Tat Sob Wan Village, Chiang kham district, Phayao province. The data were obtained through qualitative and quantitative methods. The data were collected by: (1) 384 questionnaires distributed by Accidental Sampling of Thai tourists. (2) 10 semi-structured interviews with the tourism network. (3) Non-participant observation. The data were analyzed based on content analysis and statistics. The results of the study can be summarized as follows: the local people are reliable within the community and hospitable to each other. The village has good transportation links to the other sites. Tourists' satisfaction level on product factor, price factor and place / distribution channels factor is good, while the satisfaction level on promotion factor is fair. So, cultural tourism development can be provided three kinds of cultural tourism development as historical tourism, art and festivals tourism and rural tourism. Those can be identified based on Marketing Mixs (4Ps) as (1) Product: They should give priority to the history and architecture of each ethnic group to encourage conservation, such as enhancement to the landscape. They should also improve the architectural attractions to suit the education of tourists. They should plan activities to provide continuity with the main focus on the 5S activities such as setting the program tours and linking them together with nearby attractions. The trishaw service or bicycle rental service with local guides are examples of this. They should improve the souvenirs to gain value and allocate a budget to support navigation signs and tourist attraction signs. (2) Price: They should maintain the price of tourism products and services in the government standard. (3) Place/Distribution: They should plan the public transport system properly, such as coordinating with the bus contractor to facilities to tourists, establishing clubs of the trishaw service in the tourist attraction. This will increase tourism revenue to the community. (4) Promotion: They should promote tourist information in a timely fashion through the media, such as through websites of the government and the private sector. They should also support the tourist attraction signs in the area for promotional purposes.