Thasanee Khamronrithisorn. The relationships between personal characteristics, leadership, job satisfaction, and job performance among head nurses of Community Hospital, Region 11 . Master's Degree(Public Health Nursing). Mahidol University. : Mahidol University, 2004.
The relationships between personal characteristics, leadership, job satisfaction, and job performance among head nurses of Community Hospital, Region 11
Abstract:
The person in charge of the work distribution is important for working
processes in an organization. To accomplish a job, the head nurse should develop
an appropriate leadership ability to motivate colleagues, and should be keen to
work. A good leader will make workers feel motivated to use their full skills and
abilities at work. Therefore, this research aimed to explore the relationships
between personal characteristics, leadership, job satisfaction and job performance
among head nurses of community hospitals, region 11. The sample consisted of 191
head nurses working in nursing units. Data were collected using a questionnaire.
Descriptive statistics used included frequency, percentage, arithmetic mean, and
standard deviation. The inferential statistics comprised of Chi-square test, Fisher’s
Exact Test, Pearson’s Product Moment Correlation Coefficient, and Stepwise
Multiple Regression Analysis.
Results of the study showed that job performance of head nurses was at a
medium level (56.5%). The overall leadership was rated at a high level (81.2%).
The job satisfaction was at a medium level (60.7%). The factors statistically and
significantly related to the job performance of head nurses were leadership, job
satisfaction, size of the hospital and personal characteristics such as age, years of
working experience and duration of current position. Additionally, it was found that
job performance of head nurses could be attributed greatly (45.0%) to both
transformational and transactional leadership, as well as age.
The results of this study show that head nurses should be encouraged to
improve job performance through the job training about leadership. The
organization should support the development of job performance of head nurses by
providing documents, text books, manuals, and journals in the department; and
should also support head nurses in application of new research, for work
improvement. In addition, when selecting head nurses of a community hospital, the
hospital should also consider nursing experience.