Phanit Pansata. Frontline service employeess' perception, attitude and behavior in providing services and quality to generate guests' satisfaction at the Sofitel Central Plaza Bangkok. Master's Degree(International Tourism and Hotel Management). NARESUAN UNIVERSITY LIBRARY. : Naresuan University, 2006.
| Title | Contributor | Type |
|---|---|---|
| Frontline service employeess' perception, attitude and behavior in providing services and quality to generate guests' satisfaction at the Sofitel Central Plaza Bangkok
มหาวิทยาลัยนเรศวร Phanit Pansata | Perry Hobson | วิทยานิพนธ์/Thesis |