Maturos Mathurasai. Passengers' perceptions, expectations and satisfaction with the service quality in the airline industry: a comparison between Australian and Thai passengers. Master's Degree(International Tourism and Hotel Management). NARESUAN UNIVERSITY LIBRARY. : Naresuan University, 2006.
| Title | Contributor | Type |
|---|---|---|
| Passengers' perceptions, expectations and satisfaction with the service quality in the airline industry: a comparison between Australian and Thai passengers
มหาวิทยาลัยนเรศวร Maturos Mathurasai | Perry Hobson | วิทยานิพนธ์/Thesis |